With the release of the iPhone 6+ came the usual problems that you see with every newly released Apple product: from reduced signal strength on the iPhone 4 to the unresponsive input bug on the 2013 Macbook Pro (on which I am typing at this very moment). I could deal with all of these issues, the one for the Macbook was easily fixed with and OS update but this is a hardware issue. i.e. if they wanted to fix it they'd need to issue a factory recall which could be expensive. Apple can't say that this is the first time that they've had this problem--bending has been reported in previous iPhones as well.
The iPhone 4s (according to Cult Of Mac) was of the first to bend out of shape. Though, this issue only affected a few people. Fast forward a few years and now the problem has become so wide spread that there has been a great amount of media coverage over the past few days. In fact it is of the top six most searched queries on Google with over 10,000 searches on September 24, 2014.
The news of the iPhone 6+ bending reached the ears of Lewis Hilsenteger of Unbox Therapy.
As can be seen in the video, the phone bends with some resistance outwards from the volume buttons. After the video Lewis attempted to bend his phone back into shape and this was the result.
iPhones aren't the only phones to bend though. The same applies for Motorola phones. In this video by uBreakiFixCo the strength of iPhone 5, the Galaxy Note 4 and the iPhone 6+ were tested. The Galaxy Note 4 bent the most with 4.5mm, the iPhone 5 bent the least with 1.75mm, and the iPhone 6+ bent 3.25mm.
I'm not in the least impressed by Apple who had always been praised for creating quality products. A few tests would be all that was needed. I'm not saying field tests though as it would be difficult to do that in secret. But it is possible to do simulations as Samsung does before releasing their products.
Rain testing, button testing, Pressure Testing. All these things are possible and simple for Apple to do. However the tech giant skipped a few steps during production.
This in addition to the bugs found in the recent software update iOS 8.0.1 definitely does not make Apple look good. Hopefully they can find their way out of this one because with this bad publicity they are certainly losing sales.

I thought an iPhone would have great build quality but I guess not! Also, who would buy the first iteration of any Apple product when all seem to have problems?
ReplyDeleteApple fanboys I'd have to say. It's really upsetting that when it comes to certain products, people are blindly loyal (to the point where they can spend obscene amounts of money). First-adopters might do it just to be able to say that they were the first to get something though.
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